Podcast in English
Text size
Bulgarian National Radio © 2025 All Rights Reserved

Number of complaints submitted by tourists increases two-fold amidst Covid-19 pandemic

Dimitar Margaritov
Photo: BGNES

The number of complaints submitted by tourists to the Commission for Consumer Protection has increased two-fold. Tourists are most often complaining about cancelled holidays which have already been paid, the Chairman of the Commission for Consumer Protection Dimitar Margaritov said in an interview for BNT. Consumers are often complaining about extended money refund deadline for cancelled bookings caused by coronavirus. People want to get their money back, but the emergency legislation allows for a deferred refund within 12 months from the date of cancellation of the trip, Dimitar Mrgaritov notes. The consumer can also choose alternative trip instead.




Последвайте ни и в Google News Showcase, за да научите най-важното от деня!
Listen to the daily news from Bulgaria presented in "Bulgaria Today" podcast, available in Spotify.

More from category

Ship loaded with agricultural fertilizers gets stuck in shallows in the port of Burgas

A cargo ship carrying agricultural fertilizers got stuck in shallow waters near the entrance channel of the port of Burgas while performing a maneuver. The ship, flying the Liberian flag, can be seen from the public access area..

published on 6/10/25 4:46 PM
Rumen Radev and Shavkat Mirziyoyev

Bulgaria is strongly tied to the Trans-Caspian Transport Corridor, President Radev says

Our two countries have an important role in the connectivity between Europe and Asia through the Trans-Caspian Transport Corridor. This is what President Rumen Radev said during the plenary talks between the delegations of Bulgaria..

published on 6/10/25 1:27 PM

High-speed internet will be available throughout Bulgaria from summer of 2026

Over 200 settlements in 140 municipalities will have high-speed internet, announced Deputy Prime Minister and Minister of Transport and Communications Grozdan Karadjov. He signed 6 contracts for the construction of digital networks in the country in..

published on 6/10/25 10:50 AM