Staff shortages are worsening as more hotels and restaurants open in coastal resorts and staff demand better conditions and pay, according to Pavlin Kossev, chairman of the Varna branch of the Bulgarian Hotel and Restaurant Association.
This is especially true for positions that require professional training, said Kossev and pointed out that the industry is tackling the problem by importing staff, mainly from Asia - including Sri Lanka, Kyrgyzstan, Nepal, India and others. Part of the problem has been alleviated by the arrival of Ukrainian refugees, many of whom are young and adapt quickly. This information was provided by BNR's correspondent in Varna, Daniela Stoynova.
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