17% more consumers have lodged complaints with the Ombudsman in 2019 than during the previous year, reads the annual report on the activities of the national Ombudsman. The report was approved by the National Assembly with just one abstention.
“The biggest number of complaints are against monopoly companies such as Toplofikatsia heating company, water and sewerage, electric energy companies,” said Ombudsman Diana Kovacheva. There are a great many complaints against collection companies and fast credit companies as well.
Last year 13,000 people submitted complaints to the Ombudsman, and 13.8% of the cases were closed. The Ombudsman’s office made five referrals to the Constitutional Court and initiated legislative initiative 13 times. Half of the 1,823 recommendations made to various institutions have been implemented, Diana Kovacheva said further.
Sunday will be sunny and hot. There will be weak to moderate northeasterly wind. Temperatures will continue to rise and the highest will be between 32°C and 37°C; in Sofia – around 32°C. It will be also sunny in the mountains. In..
The honorary chairman of the Movement for Rights and Freedoms, Ahmed Dogan, has organised a meeting of some of the party members in his summer residence "Rosenets", bTV reported. The MPs and members of the movement who supported him,..
For the first time, the NATO Permanent Commission will not participate in the National Naval Exercise "Breeze - 2024" because of the different situation we are in, announced the Commander of the Naval Forces in Bulgaria, Rear Admiral..
Hungary’s Deputy Interior Minister Bence Retvari stated that the abolition of Bulgaria and Romania’s Schengen borders by land is very important to the..
ContourGlobal Maritsa East 3 TPP has announced that another 160 people from the coal-fired power plant will be laid off in the coming months after the..
The position Bulgaria is going to the NATO summit with indicates that Bulgaria could offer Ukraine EUR 80 million , caretaker PM Dimitar Glavchev told..
Clear