17% more consumers have lodged complaints with the Ombudsman in 2019 than during the previous year, reads the annual report on the activities of the national Ombudsman. The report was approved by the National Assembly with just one abstention.
“The biggest number of complaints are against monopoly companies such as Toplofikatsia heating company, water and sewerage, electric energy companies,” said Ombudsman Diana Kovacheva. There are a great many complaints against collection companies and fast credit companies as well.
Last year 13,000 people submitted complaints to the Ombudsman, and 13.8% of the cases were closed. The Ombudsman’s office made five referrals to the Constitutional Court and initiated legislative initiative 13 times. Half of the 1,823 recommendations made to various institutions have been implemented, Diana Kovacheva said further.
At present, there is no information indicating a threat to the security of Bulgarian citizens. However, enhanced security measures have been taken in the country and security has been provided at strategic locations. This was announced after the end..
The Bulgarian foreign ministry is in constant contact with the Bulgarian embassies in Beirut, Tel Aviv and Tehran, announced by the Deputy Minister of Foreign Affairs, Elena Shekerletova, at a briefing in the Council of Ministers. The..
The Council of Ministers approved the signing of a Security Cooperation Agreement between Bulgaria and Ukraine and Bulgaria's accession to the Ukraine Compact, presented during the NATO Summit in Washington in July. The Ukraine Compact was..
Charges of trading in influence are to be brought against Dzheyhan Ibryamov after decisions were made to strip him of his immunity from prosecution..
If the general elections were to be held at the beginning of October, 6 parties and coalitions would enter the Bulgarian parliament, a Market Links..
What is the noise level of an airplane engine or a hand drill, a normal conversation, the movement of a car at a speed of 60 km/h, in a disco, at a..
+359 2 9336 661