17% more consumers have lodged complaints with the Ombudsman in 2019 than during the previous year, reads the annual report on the activities of the national Ombudsman. The report was approved by the National Assembly with just one abstention.
“The biggest number of complaints are against monopoly companies such as Toplofikatsia heating company, water and sewerage, electric energy companies,” said Ombudsman Diana Kovacheva. There are a great many complaints against collection companies and fast credit companies as well.
Last year 13,000 people submitted complaints to the Ombudsman, and 13.8% of the cases were closed. The Ombudsman’s office made five referrals to the Constitutional Court and initiated legislative initiative 13 times. Half of the 1,823 recommendations made to various institutions have been implemented, Diana Kovacheva said further.
A meeting of the interior ministers of Bulgaria, Romania and Austria in Budapest could lead to a change in Austria's stance on the two countries joining the Schengen area. This is reported in the Austrian media. The meeting will take place on 22..
"I support the allocation of more funds in the field of innovation for defence" - this is how the Bulgarian candidate for the post of European Commissioner for Start-ups, Research and Innovation, Ekaterina Zaharieva, answered a question by Bulgarian MEP..
Vice President Iliana Iotova met with Mayor of Los Angeles Karen Bass. Iotova paid a visit to the American city on the occasion of the opening of the exhibition "Ancient Thrace and the Classical World. Treasures from Bulgaria, Romania..
2.5% is the necessary effort that our country must make in terms of defence spending, caretaker Minister of Defense Atanas Zapryanov..
Acting Energy Minister Vladimir Malinov told a briefing that neither he nor the Energy Ministry had any information about the sale of Lukoil Neftohim..
Metallurgy, heavy and mining industry are an irrevocable part of the full-fledged economic development of Europe. This was stated by Bulgarian President..
+359 2 9336 661