17% more consumers have lodged complaints with the Ombudsman in 2019 than during the previous year, reads the annual report on the activities of the national Ombudsman. The report was approved by the National Assembly with just one abstention.
“The biggest number of complaints are against monopoly companies such as Toplofikatsia heating company, water and sewerage, electric energy companies,” said Ombudsman Diana Kovacheva. There are a great many complaints against collection companies and fast credit companies as well.
Last year 13,000 people submitted complaints to the Ombudsman, and 13.8% of the cases were closed. The Ombudsman’s office made five referrals to the Constitutional Court and initiated legislative initiative 13 times. Half of the 1,823 recommendations made to various institutions have been implemented, Diana Kovacheva said further.
The Deputy Speaker of the Parliament of North Macedonia, Vesna Bendevska, has reported to the Prosecutor's Office in Bitola that the Bulgarian cultural club "Ivan Mihailov" in the city continues to function, despite its deletion from..
A meeting of representatives from four clubs of the Macedonian Patriotic Organization (MPO) in the USA and Canada, took place in Indianapolis. The meeting included the clubs of "Pirin" (Chicago), "Bistrica" (Cincinnati), "Todor..
Before the start of a ceremony in Sofia for presenting the "Manager of the Year" awards, President Rumen Radev announced that he will convene the 51st National Assembly on November 11. Asked whether he would approach the..
2.5% is the necessary effort that our country must make in terms of defence spending, caretaker Minister of Defense Atanas Zapryanov..
Acting Energy Minister Vladimir Malinov told a briefing that neither he nor the Energy Ministry had any information about the sale of Lukoil Neftohim..
Metallurgy, heavy and mining industry are an irrevocable part of the full-fledged economic development of Europe. This was stated by Bulgarian President..
Partly Cloudy
Mostly Cloudy
Clear